IGT Solutions, an EQT group company, has announced a strategic partnership with AuxoAI to form IGTx, a new business unit aimed at enhancing productivity and profitability for clients in the Travel, Transportation, and Hospitality (TTH) industry. This collaboration leverages IGT’s data and digital expertise alongside AuxoAI’s innovative IP and technology ecosystem to deliver cutting-edge AI solutions.
The TTH industry, contributing over USD 11 trillion to the global economy, is increasingly investing in AI to modernize technology stacks. IGTx is set to be at the forefront of this transformation, focusing on optimizing reservations, lost baggage, and claims processing workflows. These AI-driven solutions are designed to improve operational efficiency and customer service for IGT Solutions’ 25,000-strong workforce.
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Navneet (Nav) Taneja, a seasoned executive with extensive experience at Amazon, Infosys, and Xoriant Corporation, will lead IGTx. Under his leadership, IGTx will integrate client data and intelligence to create connected experiences and actionable strategies using AuxoAI’s Damia platform.
Katie Stein, CEO of IGT Solutions, highlighted the partnership’s potential, stating, “The IGT Solutions and AuxoAI partnership brings together our strengths in digital infrastructure, application development, data engineering, and cognitive and generative AI under a unified business unit. IGTx, with its global team of technology experts and industry leaders, will deliver impactful results at scale for leading brands.”
AuxoAI co-founder Amaresh added, “This strategic partnership to launch IGTx recognizes the critical role of vertical-specific AI applications in driving enterprise adoption. By combining industry-specific technology stacks and data models with innovative IP, we are equipping clients with a pragmatic approach to transitioning from legacy systems to modern AI architectures and experience-driven business models.”
IGT Solutions, established in 1998, is renowned for defining and delivering transformative customer experiences for global brands, employing over 25,000 CX experts across 31 global delivery centers. AuxoAI, named after the Greek goddess of growth, is dedicated to driving enterprise growth through AI, modernizing workflows and digital infrastructure with its Damia platform.
For more information, visit IGT Solutions and AuxoAI.
IGT Solutions and AuxoAI Join Forces to Revolutionize TTH Industry with IGTx
In a groundbreaking move, IGT Solutions and AuxoAI have launched IGTx, a new business unit designed to revolutionize the Travel, Transportation, and Hospitality (TTH) industry with advanced AI solutions. This partnership combines IGT Solutions’ extensive digital capabilities with AuxoAI’s innovative technology, aiming to optimize operational efficiency and enhance customer service.
IGTx will utilize state-of-the-art digital, cloud, and AI technologies to provide improved operational strategies and connected customer experiences. Navneet Taneja, a technology veteran with over 25 years of experience, will spearhead IGTx, driving its mission to leverage AI for significant advancements in the TTH sector.
The collaboration between IGT Solutions and AuxoAI signifies a major step forward in AI adoption within the industry, providing clients with a robust framework to transition from legacy systems to modern, AI-driven architectures. This initiative promises to deliver tangible value through optimized workflows and enhanced customer interactions.
For further details, visit IGT Solutions and explore IGTx’s innovative approach to AI in the TTH industry.
Source: IGT Solutions Partners with AuxoAI to Launch IGTx for AI Innovation in Travel and Hospitality