Dukley Hotels & Resort in Budva, Montenegro, has partnered with Hudini, a leading provider of smart hospitality solutions, to introduce a bespoke mobile application designed to enhance guest services at the exclusive five-star resort.
With a commitment to world-class hospitality, Dukley Hotels & Resort has launched this app to streamline guest experiences, providing efficient and seamless service both on and off the hotel premises. Features include online check-in and check-out, in-room dining with dietary options, housekeeping requests, restaurant reservations, and a comprehensive hotel compendium personalized to each guest. Additionally, the app offers access to off-site services, such as destination information and activities along the Budva Riviera.
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“We are delighted to have been chosen by Dukley Hotels & Resort to support them in elevating their guest experience while increasing ancillary revenue at more touchpoints throughout the guest journey. The app results in a more curated and memorable stay for every guest, which adds to Dukley Hotels & Resort’s reputation for exclusivity and luxury,” stated Prince Thampi, CEO and Founder of Hudini.
Olga Giniyatullina, Marketing Manager at Dukley, emphasized, “Dukley has always been dedicated to providing an unforgettable experience. Our five-star resort, with its luxurious rooms and breathtaking Adriatic views, offers the perfect blend of old-world charm and modern luxury. Embracing digital services with Hudini, we’re enhancing our guest-centric approach. This partnership allows us to understand our guests better and elevate their satisfaction with our exclusive offerings.”
Hudini’s platform is known for its capability to enhance guest engagement and boost revenue through a customized mobile application. The app includes features like online check-in, dining options, and reservations, which contribute to a seamless guest experience at Dukley Hotels & Resort.
Hudini, the digital transformation leader in the hospitality industry, utilizes proprietary middleware and an omnichannel guest interface powered by AI to increase guest engagement and hotel revenues. With over 100 pre-built integrations, Hudini delivers personalized, immersive guest experiences, enabling closer interaction between guests and hotels. Hudini has partnered with more than 500 hotels across 27 countries, setting the industry benchmark for digital transformation.
For more information about Hudini, visit www.hudini.io.
Source: How Hudini Boosts Guest Engagement and Revenue at Dukley Hotel & Resort
