Arrivia has once again been recognized on the Travel Weekly Power List, marking its ninth consecutive appearance on the annual ranking of the world’s largest sellers of travel in the United States. This year marks the fifth time the company has secured a spot within the top 20. In 2023, a record 24 companies, including arrivia, reported sales exceeding $1 billion. Arrivia achieved $1.3 billion in sales, an increase of nearly $300 million from the previous year, showcasing its significant impact and innovation in the travel industry.
Innovations and Strategic Investments
Travel Weekly praised arrivia for its introduction of vacation rental offerings and the launch of advanced pricing algorithms, which ensure travelers receive the most affordable options for their travel needs. The company’s enhancements in user experience, marketing technology, and telephony modernization were also highlighted.
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Leadership and Commitment
“It is an honor to make Travel Weekly’s Power List for the ninth year in a row,” said Mike Nelson, Chief Executive Officer of arrivia. “We’re especially proud to be recognized among a record number of companies reporting over $1 billion in sales. This reflects our industry’s vitality and commitment to putting travelers at the center of what we do.”
Leveraging AI and Marketing Technology
Travel Weekly recognized arrivia’s strategic investment in contact center technology, particularly its use of artificial intelligence to personalize and streamline the booking process, providing exceptional value to travelers. The company’s improved marketing technology, which includes optimized lead generation, segmentation, personalization, and automation, was also commended.
Future Prospects
“We’re excited to keep pushing the boundaries of what is possible in travel loyalty,” said Nelson. “Most of our investments were geared toward providing a more accessible and flexible travel planning experience. Travel Weekly’s recognition and the satisfaction of our clients and their customers is a testament to those efforts.”
About Arrivia
For over 25 years, arrivia has powered travel loyalty and rewards programs for esteemed brands such as American Express®, USAA®, and Marriott Vacation Club®. With a global team of 2,200 members across nine countries, arrivia offers exclusive pricing and personalized options that inspire travel and foster customer loyalty. The company’s travel privileges technology platform provides travel loyalty, booking, and marketing solutions, delivering exceptional value and driving growth through innovative travel rewards and member benefits. To learn more about how arrivia helps companies drive growth and reward high-value customers, visit www.arrivia.com.
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